Our General Terms and Conditions

Following given instructions 

If the instructions of the staff in and / or outside the water are ignored by a participant, Skualo Alcudia reserves the right to cancel the activity for this participant prematurely and without reimbursement of the price.

If a participant’s behavior endangers himself or other participants / employees, Skualo Alcudia reserves the right to cancel the activity for this participant prematurely and without reimbursement of the price.

If a participant cannot finish an activity for self-caused reasons, the price will not be refunded.

Skualo Alcudia reserves itself the exclusive right to individually evaluate in an above mentioned situation which actions need to be applied.

Online Booking / Prepayment
When making an online booking, the total amount of the course or activity will be charged through our online booking engine to confirm the reservation.
When booking online, a hotel transfer cannot be offered.

Reservation
No booking is considered confirmed until a prepayment is processed or the Skualo Alcudia Reception Crew confirmed the reservation personally to you.

Cancellation by guest
Bookings with prepayment that are cancelled within 24 hours of the activity are non-refundable. In the case of no-show, the total price of the reservation will be charged. All online rates are non-refundable.
Check the weather report, as bad weather is not accepted as a reason for a refundable cancellation by the guest.

Cancellation by Skualo Alcudia
Booked activities that are cancelled by Skualo Alcudia will be repeated the following day.
If this option is not possible we will refund up to 100% of the payment.

Taxes
The 21% VAT is included in all displayed prices.